Usability, Accessibility and Web Security Assessment of E-government Websites in Tanzania
نویسنده
چکیده
In spite of the fact that e-government agency (ega) in Tanzania emphasize on the use of ICT within public institutions in Tanzania, accessibility, usability and web security vulnerabilities are still not considered by the majority of web developers. The main objective of this study is to assess the usability, accessibility and web security vulnerabilities of selected Tanzania e-government websites. Using several automatic diagnostic (evaluation) tools such as pingdom, google speed insight, wave, w3c checker and acunetix, this study assess the usability, accessibility and web security vulnerabilities of 79 selected e-government websites in Tanzania. The results reveal several issues on usability, accessibility and security of Tanzania e-government websites. There is high number of usability problems where 100% of websites were found to have broken links and 52 out of 79 websites have loading time of more than five (5) seconds for their main page. The accessibility results show that all 79 selected websites have accessibility errors and violate w3c Web Content Accessibility Guidelines (WCAG) 1.0. The results on web security vulnerabilities indicate that 40 out of 79 (50.6%) assessed websites have one or more high-severity vulnerability (SQL injection or cross site scripting-XSS) while 51
منابع مشابه
Web Site Accessibility, Quality and Vulnerability Assessment: a Survey of Government Web Sites in the Turkish Republic
Websites have evolved into an excellent medium of information dissemination and visibility. Hence governments and organizations around the world have websites as primary medium for information communication. The information in government web sites, which are widely adopted in many countries, must be accessible for all people, easy to use, accurate and secure. Since the web is an important resou...
متن کاملAccessibility and Usability of Government Websites in Tanzania
The government of Tanzania has been embracing information systems specifically websites to enlarge access to government services, lower administrative costs, and to increase public participation in decision making. As a result, almost every ministry, department, and agency (MDA) has developed a unique website. However, most of existing websites were developed without sufficiently considering us...
متن کاملe-Government Website Accessibility
This paper explores three main areas, firstly, website accessibility guidelines; secondly, website accessibility tools and finally the implication of human factors in the process of implementing successful e-Government websites. It investigates the issues that make a website accessible and explores the importance placed on web usability and accessibility with respect to e-Government websites. I...
متن کاملImplementing e-Government Services in East Africa: Assessing Status through Content Analysis of Government Websites
A content analysis study was conducted to determine the status of government websites of three East African countries Kenya, Tanzania and Uganda using establishment year, visibility and usability attributes. The results were matched with a four-stage model of e-Government growth based on the status of websites from simple to sophisticated features. The study identified 98 government websites in...
متن کاملمقایسۀ کاربرد انواع روشهای ارزیابی دسترسپذیری وبسایتها مطالعۀ موردی: وبسایت وزارتخانههای دولت جمهوری اسلامی ایران)
Purpose: The present research aims to comparatively study different methods for evaluating the accessibility of websites and analyze the results of case study concerning websites of ministries of Iranian government, in order to indicate the strengths, weaknesses, and differences in evaluation findings by applying each of website accessibility methods. Methodology: In this paper, initially the ...
متن کامل